UPDATED: My response to Chaya's email
Dear Chaya and Ronit, Thank you for your response to my email. I have conveyed to Mr. Harris your kind offer to refund his payment for the problematic mezuzah scrolls. He is reluctant to return the mezuzot by mail and has asked me to bring them to Israel the next time I travel, which will be G-d willing for Passover. I hope that it will still be OK to bring them back in a few months. Also, I noted in your email that you say you are aware that some people do not consider the mezuzot you sell as kosher. You also write that you are doing the sales only as a “service to your customers”. Please excuse me for saying this, but I cannot see any type of leniency that would render these mezuzot kosher. Many of them have blatant spelling mistakes and all had flaws that are completely and utterly unacceptable. Again, if you doubt the seriousness of my claims, I suggest you show them to an independent rabbi. Furthermore, if you are doing this as a servi...